List the equipment
Define what is to be covered and what is outside the maintenance scope.
What this includesA clear scope.
A clear scope.
No guesswork.
Centrotech describes tailored service-level agreements covering maintained equipment, scheduled visits, checklists, service history and equipment status.
01
Planned maintenance
Service frequency and scope agreed for the equipment under the client’s SLA.
02
Service records
Maintenance histories, equipment status, planned summaries and checklists.
03
Contract callouts
The company advertises 24/7 callout support for SLA clients; coverage and response terms must be confirmed in the agreement.
ILLUSTRATIVE SERVICE REGISTERCONCEPT / NOT PROJECT PHOTO
How a conversation starts01 / SCOPE 02 / SCOPE 03 / SCOPE
From requirement to clear next step.
Set the schedule
Agree frequency, reporting needs and any support expectations.
Review contract terms
Confirm site requirements, callout coverage and response arrangements directly.
Centrotech’s older website cites an average two-hour response after official callout for SLA clients; no response-time guarantee is made here.
Prepare a project briefThe next step
Start an enquiryLet’s make the cooling conversation simpler.
Tell us the space, the equipment and what needs to change. We’ll take it from there.